The terms "We, Dress Me Desi, Us" refer to Dressmedesi.co.uk and the terms "You, Your" refer to a user of Dressmedesi.co.uk
Notice of Information We Collect and How We Use It
- Collection of Information
What we know about you we get mostly from you. But we may also have to find out more about you from other sources to verify the information submitted by you, and to make sure that what we know about you is correct and complete. This kind of verification is primarily done to address various security concerns, and to ensure that you comply with the provisions of applicable laws, and the terms and conditions available on the Site ("Terms and Conditions") and other terms and conditions as may be prescribed by us from time to time. We do not collect personally identifiable information (including Personal Information) about you, expect when you specifically provide such information on a voluntary basis.
- Usage of Information Collected
We are sensitive towards your information including your Personal Information and non-personal information (email, business details, demographic location and address, age, name, phone number etc.,) provided at the time of registering on the Site or otherwise while availing the Services on the Site.
We use information about you to help us provide you with a more personalized service which is tailored to suit your needs.
Your Personal Information may be used by us to:
- monitor, develop and improve the Site, Services, and your experience;
- assist in and administer the provision of Services to you;
- process and deal with any complaints or enquiries made by or about you; and
- Investigate any suspected breach of the Terms and Conditions or the breach of other terms and conditions otherwise relating to you and to monitor compliance including by way of checking postings or submissions to the Site.
You hereby agree and acknowledge that by accessing and browsing the Site, you consent to the Site Owner undertaking the following:
- send you and keep you updated with information by email, telephone (including SMS) or mail about existing and new services and special offers from us;
- send you information by email, telephone or mail about related products or services of selected third parties that may be of interest to you; and
- Use the information for marketing and for market research purposes, including internal demographic studies, to provide, optimize and personalize our services and to send you newsletters and information about the products and services.
The information is readily available on the Site and only viewable by you by logging on to the Site. You, at all times have the option not to provide any personal or other information about you without agreeing to register on the Site and otherwise withdrawal your consent by communicating the same to us in the manner in the Terms and Conditions and the Policies. Upon withdrawal, the Site Owner will have no obligations towards you nor will it be liable in relation to any Services rendered by the Site Owner during the time you had consented to retain the information with the Company. Further, in such an event any Product in the possession of a User shall be returned to the Site Owner in accordance with the terms of the Return Policy.
Please note that if you "do not agree" to, or "opt out" from, providing personal or other information requested by us, you may not be able to access certain areas of the Site and/or avail certain Services. However, it may be noted that the Site Owner reserves the right to send service related and your specific and preferred transaction related communication without offering you the facility to opt-out. You can update your Account Information (defined below), Personal Information and other information at any time. At your request, the Site Owner can also cancel your registration and remove/block your Personal Information from its database/ Site. However, this information may remain in our archive even after deletion or termination of your account as required by law and the handling of the same is in accordance with the provisions of the applicable law and as intimated by the government agency from time to time.
- Log Files
Like most websites, we automatically receive and record certain information about our users’ behaviour on our Website and when using our Services. Our servers automatically gather technical information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We aggregate this information with other pieces of information to analyse trends, to administer and improve the Services, to track users’ movements around the Website and to make inventory purchasing decisions that will best serve our customer base. Pages of the Website may also use devices that permit us to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
It is clarified that we store information including Personal Information only in the manner contained herein and in accordance with the provisions of applicable law.
You can change your web browsers settings to accept or not to accept cookies. The Site Owner may use third-party service providers to serve ads on its behalf across the internet and sometimes on the Site. Such third-party service providers may collect anonymous information about your visits to the Site and the Products displayed on the Site. Personally, identifiable information is not linked to data collected from this source.
The Site could use log file including internet protocol addresses, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the Site, track user movement, and gather broad demographic information for aggregate use. These are not linked to information identifiable personally.
Control of Your Password
You are responsible for all actions taken with your login information and password, including fees. Therefore, we do not recommend that you disclose your account password or login information to any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.
- Third Party Advertisers
Dress Me Desi may contain links to third party websites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third-party websites.
- User-Submitted Information
To use some features of the Website and the Services, including without limitation the rental of products from Dress Me Desi, viewing contact details of Vendors, you must first register with us and create a user name and password. During registration, you are also required to give truthful contact and demographic information (including name, email address, birthday, and zip code) in accordance with our Terms and Conditions. We use this information to contact you about the products and Services on our Website in which you have expressed interest.
If you order a product from us, we request certain Personal Information from you on our order form, whether you access the Services from our App or the Website. You must provide contact information (including name, shipping address, telephone number) and financial information (including credit card number and expiration date). Also, to assist you, we may also require personal characteristics, such as your height, bust, and dress size.
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Before your order can be processed, we will require that you review and consent to our Rental Agreement.
- Spoof/false emails
We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from marksandspencer.com asking you to do so, please ignore it and do not respond.
Surveys or Contests
We may provide you the opportunity to participate in surveys or contests on our site. If you participate, we will request certain Personal Information. The requested information typically includes contact information (such as name and shipping address) and demographic information.
We use this information to notify contest winners and award prizes, to monitor Website traffic, or to personalize the Website (in the case of anonymous information collected in surveys) and to send participants an email newsletter. By participating in a survey or contest you submit to that activity’s terms and conditions, including providing us with permission, if required, to share your Personal Information with sponsors of that survey and/or contest.
Third-Party Account Credentials
- Communication from Us or the Website
We use your contact information to communicate with you about Dress Me Desi and our marketing partners, as described below.
Special Offers and Updates
Messages about the Service and Your Account
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, to manage your account, and to provide the best customer service possible.
We use third party software to verify your identity and address, to ensure proper shipping and billing procedures for your rental and purchases.
- Disclosure of Passive or User-Submitted Data
Dress Me Desi Partners
Dress Me Desi engages in marketing and promotional activities with carefully screened brands, or, “Partners,” which we think will appeal to our user base. We may make our user list available to Partners so that you may receive catalogues, product information, or promotions from our Partners. If you prefer we don’t use your information for partner promotions, please call our Customer Care team at 020-84323291 or write to us at firstname.lastname@example.org, We also may send or permit Partner promotions via email. You may opt out of such promotional emails or Partner mailings by unsubscribing here.
From time to time, Partners may also be provided with non- identifying or aggregate information indicating the demographic information of users on our Website, buying behaviour, and opportunities to market to select segments of our customer base indirectly. When we share aggregate user data, we do so in a way that it cannot be linked with a user's Personal Information.
- Service Providers
- As required by Law / Certain Business Transactions
We may disclose Personal Information if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains. This may include responding to legal requests from jurisdictions outside of the United Kingdom, where we have a good faith belief that the response is required by law in that jurisdiction.
- To Protect Rights
Additionally, we may disclose Personal Information where we, in good faith, deem it appropriate or necessary to prevent violation of the Terms and Conditions, Rental Agreement, or our other agreements; take precautions against liability; protect the rights, property, or safety of Dress Me Desi, any individual, or the general public; maintain and protect the security and integrity of our Services or infrastructure; protect ourselves and our Services from fraudulent, abusive, or unlawful uses; investigate and defend ourselves against third-party claims or allegations; or assist government enforcement agencies.
Tracking Technologies and Tailored Advertisements / Choices
Dress Me Desi also partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our Website by placing and reading cookies on the device you use to access our web site. The cookies do not collect or use Personal Information. Like the cookies we place and read directly, these tracking technologies are used to analyse user behaviours in the aggregate. They are used to analyse and optimize our App or Website, measure conversion, and tailor content to interests.
Our Website is not at this time configured to read or respond to “do not track” settings or signals in your browser headings, which vary by browser provider. In lieu of a browser-based opt-out solution, you can utilize the Network Advertising Initiative approved methods for placement of “opt-out” cookies described here. Our Website and those of our third-party advertisers or other vendors are configured to read and honour these opt-out cookies, so long as they are present on your computer. (If you delete all cookies, you will need to reset your opt-out cookies.) Specific instructions on how to do so are available here. However, please be aware that we do not control these opt-out processes.
Access to Personally Identifiable Information
If your information changes, or if you no longer desire our Services, you may correct, update, delete it or deactivate your account by going to your account or by emailing our Customer Support at email@example.com or by contacting us by telephone or postal mail at the contact information listed above.
The security of your information is important to us, including, but not limited to, the Personal Information collected via the Website. We use reasonable security measures to protect against the loss, unauthorized access, misuse, alteration, and destruction of Personal Information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Although we make good faith efforts to maintain the security of such Personal Information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorized access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining this information. We keep Personal Information no longer than necessary for legitimate business purpose or as required by law.
As part of securing personal data stored on our servers, we restrict access to Personal Information to Dress Me Desi employees, contractors and agents who need to know that information to operate, develop or improve the Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
If we learn of a security breach, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or the Website or by providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services.
If a security systems breach occurs, we may post a notice on our homepage (www.dressmedesi.co.uk) or elsewhere on the Website and may send email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. This notice paragraph applies to users of Services and the Website.