How much is the security deposit? We collect 20% of MRP as security deposit which is fully refundable once the outfit has been returned to us & passes the quality check.
In what circumstances will you deduct my security deposit? We're not overtly strict about small smudges here or there. But should the outfit be sufficiently or entirely damaged, then we will have to deduct an amount from your security deposit. In this case, depending on the damages done to the outfit, we will decide what percentage of security deposit we will deduct.
How will the security deposit be returned? The day we pick-up your outfit, we perform a thorough quality check. After the dress passes the quality check, we initiate the return, which will be credited to your back account within 2 - 5 working days.